Rock-solid security for IT, peace of mind for leadership
How Vitai One protects patient health records, runs across your hospital infrastructure, and executes hands-on deployments alongside your frontline clinical team.
Who accesses, what is viewed, and when: fully audited
Roles & Granular Permissions
Access governed by department, program, and specific clinical action (e.g., reversing discharge, releasing sensitive lab results, remote access).
Sensitive Data Audit Logging
Every view of sensitive health records generates an immutable audit record logging user, timestamp, workstation IP, view, and patient ID.
Digital Signature & PKI
Physician notes and orders can be signed digitally with PKI cloud-certified digital credentials.
Password & Security Policies
Periodic password resets, brute-force lockout thresholds, and self-service reset with temporary SMS verification codes.
Controlled Session Management
Automatic idle timeouts, defined credential expiration dates, and automated deactivation of dormant employee accounts.
Master Patient Record Integrity
Strict duplicate detection and chart merging with complete audit logging and reversible resolution history.
Patient data belongs to the hospital. Protection is shared.
In Vitai One, the healthcare institution acts as the data controller of patient health records, while Vitai operates strictly as the data processor, handling information solely in accordance with contractual terms and hospital directives.
Granular role-based permissions, built-in audit tools, and access logs empower hospitals to demonstrate compliance. Privacy inquiries can be directed to our Data Protection Officer at lgpd@vitai.com.br.
Privacy policyLight on infrastructure, straightforward to maintain
Common architectural questions IT leadership evaluates prior to selecting Vitai One.
- 100% Web Native
- Runs smoothly in any modern web browser without proprietary plugins, emulators, or local fat-client installs.
- Zero-Downtime Updates
- Latest platform releases deploy seamlessly without interrupting 24/7 hospital clinical workflows.
- Scheduled Maintenance Windows
- Planned maintenance windows are scheduled during early dawn hours and communicated at least one week in advance.
- Open Enterprise Stack
- Powered by PostgreSQL database engines with server and client workstations compatible with Linux.
- Healthcare Interoperability
- HL7, FHIR, DICOM PACS, standard clinical registries, and regulatory payer interchange protocols.
- Monitored Integrations
- Bidirectional laboratory and radiology interfaces actively monitored with automatic retry queues on communication failures.
System transition conducted side-by-side with your staff
Modules, operational milestones, and delivery timelines are agreed jointly in your deployment roadmap.
- Phase 1
Discovery & Assessment
We map hospital departments, care pathways, existing software stacks, and key management KPIs.
- Phase 2
Configuration & Parameterization
Institutional profile, bed census, clinical protocols, fee tables, access roles, and billing rules.
- Phase 3
Role-Based Training
Every operational team masters their dedicated workflow: intake, nursing, physicians, pharmacy, and billing.
- Phase 4
Assisted Go-Live
Our deployment engineers stand on-site and side-by-side with frontline clinical staff during cutover.
- Phase 5
Continuous Partnership
24/7 technical support and ongoing governance KPI reviews with hospital executive leadership.
24/7 dedicated enterprise technical support
Vitai hospital partners connect with our support team through whichever channel they prefer.
- 130-minute discovery
We analyze your departments, current systems, and clinical bottlenecks.
- 2Tailored live demo
The real workflow of your hospital, from patient reception to billing.
- 3Deployment roadmap
Modules, phased rollout plan, and timelines tailored to your facility.